Fy 2013 Annual Performance Report - U.s. Department Of Labor Page 23
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89Agencies, Programs, and Strategies
2. Improve the timeliness, accuracy, and relevance of BLS products and processes, and
develop new products that reflect economic changes and meet the needs of its broad
customer base;
3. Inform current and potential customers about the availability and uses of BLS
information products; reach out to current and potential customers to understand their
needs for economic information; and ensure that the content, presentation, and
delivery of BLS information products match its customers’ needs;
4. Improve data collection processes, maintain high response rates, and optimize the
balance between quality, cost, and respondent burden in BLS data collection
programs;
5. Ensure that BLS data, products, and services on the BLS website are easy to find,
understand, and use; and
6. Recruit, train, and retain a talented, innovative, and diverse group of individuals who
are experts in the production and continuous improvement of its products and
services, including employees who will support those functions, and who are well
prepared to represent the agency and become its future leaders.
BLS performance measures that support Strategic Objective Goal 5.1 are available in the
2015 Congressional Budget Justification in the Cross-Cutting Measures and Detailed Workload
and Performance Tables.
United States Department of Labor – 19 – FY 2013 Annual Performance Report
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