Special Incident Response Plan Template Page 17
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23f. If a suspicious package is discovered, do not turn on/off lights, use a cell phone or
other electronic devices. Clear the building immediately and contact (911 or IC).
g. In the event that evacuation is ordered, event staff/volunteers shall assist visitors
with evacuating the grounds.
8. Civil Disturbance/Disorderly Conduct
Event staff/volunteers are encouraged to notice and pay attention to any situation that
seems unusual, even during the light atmosphere of the event. If any scene looks
extremely suspicious, event officials should report the suspicious activity to the (Either to
Event staff or Public Safety personnel).
a) Non-Emergency
If an individual is acting in a suspicious or hostile aggressive manner (distraught,
harassing, or abusively angry person), even if that person is not violent and no immediate
threat is present, staff/volunteers should:
a. Notify (Either to Event staff or Public Safety personnel)..
b. Do not argue with him/her. Act in a courteous manner and try to calm the person
down. There may be situations where you can use your customer service skills,
best judgment and experience to help defuse the situation.
c. Keep distance between yourself and the individual.
d. Become aware of escape routes.
e. Be ready to summon Law Enforcement if the situation escalates to an emergency
situation.
f. Contact
920-788-7505
to report non-emergency events involving suspicious
activity that is not life threatening.
b) Emergency
If it is reasonable to believe that an individual is acting in a manner that poses an
immediate threat to you or others, staff/volunteers should:
a. Seek safety by leaving the area if possible.
b. Notify (Either to Event staff or Public Safety personnel).
c. Contact 911 and provide the following information: Name, location and the
specifics of the event in a clear and concise manner.
d. Make no attempt to control a violent individual.
N. TRANSPORTATION PLAN
1. Main Routes
a. The main routes into the event grounds are (list them) and will be labeled by
the event staff.
2. Shuttles/Buses
a. Shuttles will be used from the ______ parking lots to the event grounds
b. Valley Transit route will drop off and pick up at __________.
17
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