Sample Purchase Requisition Form Page 21
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34Procurement of Services – Checklist of
C
HAPTER
Recommended Practices
The processes for procuring general services (e.g. printing and transport
services) are largely similar to those for the procurement of goods. The
procedures and measures recommended in Chapter 2 therefore also apply
to the procurement of services. The practices and safeguards specific to
the procurement of services are highlighted in this chapter.
3.1
Drawing up Service Requirements
User/Procurement
Draw up detailed specifications of the services
Staff
required and the required service level /
performance
standard,
based
on
the
user/management’s
requirements
(e.g.
in
procuring transport services: the number of
vehicles required, the accumulated mileage
travelled and condition of the vehicles, response
time to orders and punctuality; in procuring
printing services: the paper and printing quality,
turnaround time).
Where applicable, also set out requirements on
the contractor’s quality and experience (e.g. track
record, business nature and experience, client
reference).
Avoid drawing up subjective specifications as far
as practicable.
For high-value service contracts and/or where the
specifications are mostly subjective in nature (e.g.
artistic requirements), appoint a panel to draw up,
vet or endorse the specifications.
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