Employee Satisfaction Survey Page 58
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89APPENDIX K. RESULTS BY AFFILIATION – STAFF (CONT.)
Academic Affairs
Communications & Marketing
CMHC
Finance & Administration
Information Technology
SATISFACTION II - SECTION 1
Mean*
n
SD
Mean*
n
SD
Mean*
n
SD
Mean*
n
SD
Mean*
n
SD
1. Effectiveness of local Human
4.67
12
0.89
3.50
6
2.07
3.89
65
1.50
4.35
82
1.50
3.93
42
1.63
Resources services
2. Library resources
4.60
5
1.14
5.00
3
0.00
4.20
35
1.26
4.76
41
1.07
4.50
18
1.25
3. Cleanliness/maintenance of my
5.09
11
0.70
5.40
5
0.55
4.77
64
0.97
4.80
82
1.15
4.73
41
1.16
work environment
4. TTUHSC technology support (IT
3.67
12
1.50
3.67
6
1.63
5.23
65
0.81
4.64
81
1.14
5.05
40
1.01
Help desk)
5. Techlink
3.92
12
1.73
4.60
5
0.89
4.83
48
0.86
4.88
59
1.05
5.26
31
0.68
6. Office/work space
5.17
12
0.72
4.17
6
0.98
4.70
63
1.09
4.79
81
1.14
4.33
42
1.56
7. Clerical/administrative assistance
4.90
10
1.37
4.20
5
1.30
4.82
66
1.15
4.78
72
1.26
4.48
33
1.28
8. Availability of office equipment
5.50
12
0.52
5.33
6
0.52
4.49
68
1.49
4.95
80
1.16
4.14
42
1.59
and supplies
*Respondents were asked to indicate their level of satisfaction using a 6-point scale ( 1 = Very Dissatisfied , 2 = Dissatisfied , 3 = Somewhat Dissatisfied , 4 = Somewhat Satisfied , 5 = Satisfied , and 6
= Very Satisfied ). Means are color‐coded to highlight areas of strength and potential improvement (Red: <3.00, Yellow: 3.00‐3.99, Green: ≥5.00).
58
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