Handbook For Basic Process Improvement Page 12
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40Handbook for Basic Process Improvement
P
S
W
ROCESS
ELECTION
ORKSHEET
S
:
TATE PROBLEMS OR EXPECTATIONS IDENTIFIED BY INTERVIEWING YOUR CUSTOMERS
a.
b.
c.
d.
P
:
LACE A CHECKMARK NEXT TO ALL OF THE ITEMS THAT APPLY TO YOUR PROCESS
___1. The process can be defined. (Be careful not to pick something too big. It should be
possible to complete the improvement effort within 90 days.)
___2. A problem in the process occurs frequently. (A Pareto analysis may be helpful.)
___3. The problem area is well-known and has visibility in the command, work center, or
office.
___4. Improvement of this process is important to the command.
___5. People will appreciate it if the process is improved.
___6. There is a good chance of success in improving the process.
___7. No one else is currently working on this process.
___8. Required changes can be put into effect with little or no outside help.
___9. This is truly a process improvement effort, not just an attempt to impose a solution
on a problem.
N
:
I
,
OTE
F YOU HAVE SELECTED AN APPROPRIATE PROCESS
YOU
.
SHOULD BE ABLE TO CHECK ALL OF THE ITEMS ABOVE
8
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