Handbook For Basic Process Improvement Page 40
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40Handbook for Basic Process Improvement
necessary. The point is, enough data must be collected to enable the team to
monitor the performance of the process.
The team must periodically assess whether the process remains stable and
capable . To do this, the data collected in Step 14 should be entered into the control
chart or run chart and histogram developed in Steps 12 and 13 respectively.
Whichever course of action the team pursues, they should complete one last task:
documenting the lessons learned during the process improvement effort and making
the information available to others.
The tools the team needs to standardize the process and reduce the frequency of data
collection are explained in the following modules of the Basic Tools for Process
Improvement :
Module 2:
Brainstorming
Module 3:
Decision-Making Tools
Module 4:
Affinity Diagram
Module 6:
Flowchart
Module 7:
Data Collection
Module 9:
Run Chart
Module 10: Control Chart
Module 11: Histogram
36
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