Customer Satisfaction Survey Page 8
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20A selection of the positive quotes received from people with
dementia:
Generally very satisfied with the services I receive
A fabulous service that helps a great deal
The help from all the carers is second to none
Gets me out the house and meeting new people
I enjoy lots of activities
I know you can talk to staff at any time
I am happy to attend day care and all the staff are very good- no complaints
I am happy to come to day care and I really enjoy my time there
We use day care services twice a week and the benefits are really
appreciated
They are comfortable and completely safe and secure
All staff give care and attention to the needs of clients and their family
Something to look forward to on a weekly basis
Ladies Who Lunch Group did show me that having Alzheimer's doesn't
mean you're mad or not fun
Really good service
A very good relationship with support worker
Huge difference
Like it that carers stay and don't dash off
Delighted with the support - all very kind and appreciated
The service has greatly improved my life
Always very friendly, helpful and kind
I now look forward to the future with all good friends
It has given me an opportunity to have new company and to get out for
walks and other outings. I have enjoyed the sessions very much
The staff are always very polite
Staff couldn't be better
I enjoy it very much
It takes me out and I meet people, it's nice
The service has definitely made a difference to me, I love it
The service I have received is a very caring one and it tries so hard. Thank
you for that
The advice I have received has helped me to understand my condition and
will hopefully help me to continue to enjoy a good quality of life
Could not score higher as service already excellent so far
Keeps me in touch with people-I really enjoy going
I am very happy with the care I am getting
I look forward to coming here- thoroughly enjoy it
Not a thing more you can do, it’s all perfect
It's great I can do things I like doing
Time for me to choose and be treated as a person again
Keep up the good work.
Staff are excellent
Feel safe
Page 8 of 20
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Parent category: Life