Annual Performance Plan - 2014, Revised Final Performance Plan - 2013 Page 18
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89In FY 2013, we will require that DDSs use eCAT on all initial and reconsideration level adult and child
disability claims. Through cross-component collaboration and input from the user community, we
continue to refine eCAT with increased functionality.
Using Health Information Technology to Expedite Disability Decisions: Obtaining medical records
electronically plays a key role in streamlining the disability determination process. Each year, we
request approximately 15 million medical records from almost 500,000 providers to help make decisions
on over 3 million initial disability claims. Health IT gives us the potential to increase efficiencies in the
disability program and dramatically improve service to the public by:
Reducing the time to obtain medical records;
·
Decreasing the time to complete a disability claim; and
·
Helping offset increasing workloads and staffing constraints.
·
We exchange medical records with various medical networks and providers with facilities in 16 States
using the eHealth Exchange (formerly known as the Nationwide Health Information Network). In
FY 2012, we began the exchange of electronic health records with Kaiser Permanente. We will continue
expanding to additional facilities with our current eHealth Exchange partners and add new organizations
each year.
Expanding the Virtual Lifetime Electronic Record (VLER): In April 2009, the Department of Defense
(DoD) and the Department of Veterans Affairs (VA) launched the VLER initiative to create a unified
lifetime electronic health record for members of our Armed Services. For more information, please visit
DoD’s website on VLER
( ).
In FY 2012, SSA and DoD piloted and nationally rolled out a simplified process of requesting and
receiving medical records using existing electronic data-sharing technologies to speed the processing of
disability claims for veterans, service members, and Wounded Warriors. SSA and VA have had a similar
process in place since 2006.
In FY 2013, we plan to pilot a fully automated exchange of information from the VLER initiative using the
eHealth Exchange. In FY 2013 and FY 2014, we will also pursue complete deployment of the health IT
solution to all Kaiser Permanente sites.
Improving Employment Support Programs: We continue to improve our efforts to advance the
outcomes of our employment support programs. Disabled beneficiaries who want to work and attain
self-sufficiency may receive services and support under the Ticket to Work and Self-Sufficiency Program,
as well as under the Vocational Rehabilitation (VR) Cost Reimbursement Program. We began enhancing
the quality of services and support provided by Employment Networks (EN) in FY 2011, and will continue
enhancements in FY 2013 and beyond. These entities coordinate and deliver employment services
under the Ticket to Work program.
In July 2011, we introduced language into the agreement signed by all ENs that enhanced accountability
for providing timely and appropriate services. We hold ENs accountable at multiple points in the service
delivery continuum. In addition to providing services and support to help beneficiaries obtain jobs, ENs
are required to provide ongoing support to help beneficiaries stay employed, remain off the disability
benefit rolls, and advance in their jobs.
As of FY 2012, we monitor the business practices of ENs to ensure they provide quality services that
support beneficiaries returning to work. We have also set clear performance goals to ensure ENs
support beneficiaries in gaining and sustaining long-term employment, economic security, and financial
independence. We publish an annual online EN Report Card that enables beneficiaries to evaluate and
Annual Performance Plan for FY 2014 and Revised Final Performance Plan for FY 2013
Social Security Administration |
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