Annual Performance Plan - 2014, Revised Final Performance Plan - 2013 Page 9
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89STRATEGIC GOAL 3:
Preserve the Public’s Trust in Our Programs
Strategic Objective 3.1: Increase Efforts to Accurately Pay Benefits
Performance Measure
FY 2013 Target
FY 2014 Target
Responsible
Page
Official
3.1a
Complete the budgeted number of
2,622,000
2,622,000
DCO
43
Supplemental Security Income (SSI) non-
disability redeterminations
3.1b
Complete the budgeted number of full
650,000
1,047,000
DCO
44
medical continuing disability reviews
DCQP
3.1c
Percent of SSI payments free of
95.0% (O/P)
95.0% (O/P)
DCQP
45
overpayment (O/P) and underpayment
98.8% (U/P)
98.8% (U/P)
error (U/P)
3.1d
Percent of Old-Age, Survivors, and
99.8% (O/P)
99.8% (O/P)
DCQP
46
Disability Insurance (OASDI) payments free
99.8% (U/P)
99.8% (U/P)
of O/P and U/P error
Strategic Objective 3.2: Recover Improper Payments
Performance Measure
FY 2013 Target
FY 2014 Target
Responsible
Page
Official
3.2a
Expand and enhance our debt collection
Send 180,000
Send 180,000
DCBFM
48
tools
OASDI and SSI
OASDI and SSI
External
External
Collection
Collection
Operation
Operation
notices to
notices to
debtors with
debtors with
debts 10 years
debts 10 years
or more
or more
delinquent
delinquent
Strategic Objective 3.3: Maintain Accurate Earnings Records
Performance Measure
FY 2013 Target
FY 2014 Target
Responsible
Page
Official
3.3a
Reduce the percentage of paper Forms W-
13.0%
12.0%
DCO
51
2 completed
3.3b
Achieve the target percentage for
99.0%
99.0%
DCO
51
correctly assigning original Social Security
numbers
Strategic Objective 3.4: Make Our Administrative Operations Even More Efficient
There is no performance measure for this objective.
Annual Performance Plan for FY 2014 and Revised Final Performance Plan for FY 2013
Social Security Administration |
| 1-800-772-1213
9
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