Annual Performance Plan - 2014, Revised Final Performance Plan - 2013 Page 25
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89Strategic Objective 1.3
Expedite Cases for the Most Severely
Disabled Individuals
Ø Expand the Number of Medical Conditions Included in the CAL Process,
Allowing Us to Quickly Target the Most Obviously Disabled Individuals for
Allowances Based on Objective Medical Evidence that We Can Obtain Quickly
Ø Refine the QDD Predictive Model to Maximize Its Capacity to Accurately
STRATEGIES
Identify Cases, and Thereby Increase the Percentage of Individuals Served by
the QDD Process
Ø Expand the Current Pilot to Further Improve Service for Wounded Warriors
We are committed to quickly providing benefits to claimants whose medical conditions are so serious
that they obviously meet our disability standards when we can obtain definitive medical evidence.
Our two initiatives, Quick Disability Determinations (QDD)
( )
and
Compassionate Allowances (CAL)
( ), use technology to identify claimants with the
most severe disabilities and allow us to expedite decisions on their cases while maintaining accuracy.
We can approve some cases in a matter of days instead of months or years. These fast-track initiatives
have been two of our greatest successes in recent years.
We continue to refine our QDD predictive model and expand the number of CAL conditions used to
identify claimants with the most severe disabilities. Additionally, we are working closely with the DoD to
expedite decisions for Wounded Warriors.
Our efforts to expedite cases for the most severely disabled individuals include:
Advancing Quick Disability Determinations: The QDD process uses predictive modeling and computer-
based screening tools to identify cases where favorable disability determinations are highly likely, and
medical evidence is readily available. We are refining the QDD model to ensure it continues to select
cases with high potential for allowance. In FY 2013, we will evaluate a reconfiguration of the QDD
model, and if it proves to be an improvement over the existing model in efficiency and accuracy, we will
implement the reconfigured model. With the refinements to the QDD model, we expect to maintain the
high quality of cases selected while increasing the number of claimants served through QDD.
Advancing Compassionate Allowances: The CAL process allows us to quickly target the most obviously
disabled applicants based on available objective medical information. We award benefits in nearly all
CAL cases if we receive confirmation of the diagnosis with objective medical evidence, and the applicant
meets our non-disability eligibility requirements. In FY 2012, we added 65 new conditions including
neurological disorders, immune system disorders, cancers, and rare diseases. In December 2012, we
added 35 more CAL conditions, bringing the total number of conditions in this expedited disability
process to 200.
In FY 2013 and FY 2014, we plan to further expand our list of CAL conditions, so long as accuracy can be
maintained, through consultations with medical, research, and advocacy communities. Additionally,
since many CAL conditions are diseases that affect children or people in specific age ranges, we will
enhance the accuracy of the CAL selection software by upgrading it to include an option for
demographics based upon age.
Annual Performance Plan for FY 2014 and Revised Final Performance Plan for FY 2013
Social Security Administration |
| 1-800-772-1213
25
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