Annual Performance Plan - 2014, Revised Final Performance Plan - 2013 Page 30
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89In February 2012, we resumed issuing the paper Social Security Statements to workers age 60 and older,
and, in July 2012, we started a one-time mailing to workers as they turn age 25. In FY 2012, we mailed
paper Social Security Statements to approximately 11.4 million workers nearing retirement age
(age 60 and older) and to about 1 million workers who were turning age 25. At the start of FY 2013, we
again suspended mailing any paper Social Security Statements due to budget constraints; however, we
continue to offer the public the option of obtaining the information online. Both the mailed and online
versions of the Social Security Statement include links to web information and services to help people
plan for retirement.
Performance Measures – Strategic Objective 2.1
2.1a: Increase the percentage of claims filed online
Fourth Quarter FY
2013
2014
Target
48%
48%
Historical Performance
Fourth Quarter FY
2012
Performance
44%
Data definition: The percentage of initial Social Security disability, retirement, spouses, and Medicare
claims filed online in the last quarter of the fiscal year. We derive the percentage by dividing the
number of initial Social Security disability, retirement, spouses, and Medicare claims filed online in the
last quarter of the fiscal year by the total number of initial Social Security disability, retirement, spouses,
and Medicare claims that could be filed online in the last quarter of the fiscal year.
Data source: Social Security Unified Measurement System, MI Central, and Local Management
Information Report
Note: Data from all four quarters of each year will be publicly available.
Annual Performance Plan for FY 2014 and Revised Final Performance Plan for FY 2013
Social Security Administration |
| 1-800-772-1213
30
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