Annual Performance Plan - 2014, Revised Final Performance Plan - 2013 Page 70
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89Appendix C
How We Manage Performance
The Government Performance and Results Act of 1993, as amended by the Government Performance and
Results Act Modernization Act of 2010 (GPRAMA), provides a foundation for performance planning,
reporting, and budgeting. GPRAMA requires each Federal agency to prepare an Annual Performance Plan
(APP) outlining how it will use the budget to achieve its mission. In our APP, we established high-level,
agency-wide performance measures and targets linked directly to the strategic goals in our Agency
Strategic Plan (ASP):
Goal 1 – Deliver Quality Disability Decisions and Services;
·
Goal 2 – Provide Quality Services to the Public;
·
Goal 3 – Preserve the Public’s Trust in Our Programs; and
·
Goal 4 – Strengthen Our Workforce and Infrastructure.
·
Our FY 2014 APP outlines our performance measures and targets. These measures provide a balanced
view of overall agency performance, which we achieve through close coordination among our executive
leadership and with local, State, and other Federal agencies and stakeholders. Previously, we have
reported our actual performance each year in our Performance and Accountability Report (PAR). We will
report our FY 2013 actual performance in the Annual Performance Report (APR) that we will publish in
February 2014.
This APP, modeled after our ASP, conforms to the following hierarchy:
Strategic Goal – Our four strategic goals reflect the Commissioner’s key priorities and provide a
·
roadmap to achieving our mission.
Strategies – Our strategies represent what we plan to achieve over the span of our ASP.
·
Strategic Objective – Our 14 strategic objectives articulate what we want to achieve.
·
Performance Measure – Our 35 performance measures gauge our progress towards achieving
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our strategic objectives and goals.
Performance Target – Our targets indicate the level of performance we expect to achieve each
·
year.
To effectively and efficiently carry out our mission, we use a mixture of output and outcome-oriented
performance measures to assist our executive leadership in their decision making. We consistently
review progress, overall trend data, and the likelihood of meeting planned performance levels. Quarterly
data-driven management reviews ensure that executives regularly assess agency performance on top
priorities and make changes if necessary.
Our executive leadership receives an Agency Tracking Report monthly. The report uses a “stop light”
approach to display the status of monthly progress towards achieving performance targets established at
the beginning of the fiscal year. The report helps executives quickly diagnose potential problem areas
and take corrective action. The executive responsible for an underperforming measure provides a brief
explanation of why performance is below expectation and possible solutions for the underperformance.
We will ensure the accuracy, credibility, and reliability of the data used to measure progress towards our
performance goals.
Annual Performance Plan for FY 2014 and Revised Final Performance Plan for FY 2013
Social Security Administration |
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